Measuring Capacity to Serve Survivors with Disabilities: Performance Indicators

Author: Center on Victimization and Safety
Publication Date: 11/12/2015

Removing barriers and enhancing your organization’s capacity to effectively serve survivors with disabilities is only the beginning of a growing movement to end domestic and sexual violence against people with disabilities and Deaf people. Success and sustainability of these efforts relies on tracking progress and measuring effectiveness. The Vera Institute of Justice’s Center on Victimization and Safety developed a practical performance indicator tool to meet the growing need for straightforward and cost-effective ways for disability organizations, domestic violence programs, rape crisis centers, and programs that address domestic and sexual violence to track their progress in serving survivors of domestic and sexual violence who have disabilities.

This one-of-a-kind resource helps practitioners track their organization’s progress over time by capturing point-in-time snapshots of their organization’s overall commitment and capacity to serve survivors with disabilities, and allows them to measure their efforts against field standards. It is also designed to help organizations track their progress towards specific goals and refine their capacity-building efforts to better meet those goals. The performance indicator tool draws upon data and resources that these types of organizations typically have access to, without requiring previous knowledge of statistics or evaluation methods. Guides for this tool created for each organization type provide step-by-step information on implementation, including how to collect, analyze, and interpret data.

Adopting measurement tools in your work can lead to the recognition of best practices and identify areas for improvement. It also allows you to demonstrate your effectiveness through numbers that will help you gain buy-in from new allies, as well as provide valuable information for funding opportunities to continue your work to address violence against people with disabilities.

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