Trauma-Informed Care for People with Intellectual Disabilities February 12, 2019 1:30 p.m. EST * * * ** * >> ASHLEY BROMPTON: Good afternoon, everyone. Thank you for joining us our webinar today. My name is Ashley Brompton with the Center for Victimization and Safety at the Vera Institute of Justice. I would like to welcome you to today's webinar where we will be discussing trauma in the lives of people with intellectual and developmental disabilities. We are pleased to bring you this webinar as part of our 2019 End Abuse of People with Disabilities webinar series. We have just a few quick logistical items to go over before we begin the webinar today. That are there are two ways to communicate with myself and my Vera colleagues, the presenter, and other webinar participants today. First, you request use the chat pod which many of you are already using to introduce yourselves. The chat pod is used to communicate with the presenter and other attendees. 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If you have called into the webinar today, please make sure you mute your line to make sure that there is no audio interference during the webinar. We plan to have time after the presentation for questions. If you do not want to lose a question during the presentation, please feel free to enter it into the question and answer pod and we will hold on to it until the end. Please try not to put questions in the chat pod as it fluctuates and moves quickly. If you would like to download a copy of today's presentation you may do so by going to the pod in the bottom right-hand corner of your screen that says download presentation, select the document and click the download file button. We will be recording today's webinar. A link to the recording, PowerPoint and transcript and ending survey will be emailed to all participants following the webinar. This will be published with a link. Our presenter today is Karyn Harvey. Karyn Harvey has worked as a clinician in the field of intellectual difficulties for over 30 years. She has a Ph.D. in applied developmental psychology from the University of Maryland. She has published articles about therapeutic interventions with individual with intellectual and developmental disabilities, workbooks for individuals with I/DD and two books. Her first book positive identity development was published in 1999 and trauma informed interventions was published in 2011. She is currently consulting with the developmental disabilities department of Connecticut and Maryland. She is in addition director of program development and training for the park Avenue group practice. She regularly conducts trainings for state level and individual agencies on trauma informed care and positive identity development throughout country. In 2016 he she received the Earl Lotion award from NADD for excellence in clinical practice. Shaw, Karen, for being with us today and I am now turn the presentation over to you. >> KARYN HARVEY: Thank you so much, Ashley. I really want to just express my heartfelt appreciation, first, to the Vera Institute of Justice for this very important series, as well as the amazing work that you do. It is just so important, and it's really a privilege to be a part of this series and your entire institute. I thank you so much. And then I also really want to thank from the bottom of my heart all of the participants today. I see just all of your backgrounded, just a wonderful, wonderful group of people, people working with folks with intellectual disabilities, people working with victims of sexual abuse, people working in all kinds of capacities, researchers. I just am so honored to be presenting today and also just really, really impressed with this group of people and grateful. Because, honestly, folks with intellectual disabilities are often marginalized, they're often invisible to the rest of the world, and this is a giant problem, and the more that we bring folks out of the shadows and into the light, the more that we can really see the beauty of people's lives and the support they need as well as just all that they have to give, I think the further along we're going to be as a civilization. You know, we've come from institutionalizing almost everybody with a disability to now trying to integrate people into the community and yet we still have so far to go. So today what I really want to talk about is what I consider to be the elephant in the room, and that is the trauma that folks with ID have experienced, and when I say ID, of course, I mean intellectual disabilities, which I delineate intellectual and developmental and I really focus on intellectual disabilities when I speak about this topic. The trauma is profound. The amount of abuse is unbelievable. And now we're seeing the statistics that show us. So today I'm going to be talking about the sources of trauma in the lives of people with ID, and then I'm going to talk about the effects, and I believe that we have often --not you. You're an enlightened group of people. Me, before I got it, and, you know, sometimes a lots of folks in the field in the earlier days, we blamed the victims. We said, oh, look at their behaviors. Look at their behavior problems. Look at what's wrong with them. We have to force them to do things the right way. They have to become more like the rest of us, et cetera. When, in many cases, we were looking at the symptoms of posttraumatic stress disorder and they were manifesting themselves and people were crying for help and we were trying to change the way they cried. So I'm here today to really illustrate that point and talk about the healing, because that's the important piece, right? How can we help people who have been so damaged, have been so hurt in so many ways to really heal, to get into that light, to get into a place where they can move forward and get out of that emotional and psychological pain? So that's kind of the overview of today, the sources of trauma, the effects of that trauma, and how people heal. And I just want to thank you all again for listening. It means so much to me that you're here and you're spending your time with me today. Thank you so, so much. So when we look at the sources of trauma, we got some interesting reports. The spectrum institute published a report in 2013 surveying over 7600 people with disabilities and asked them have you been sexually, physically or financially abused? This is the magnificent work of Nora and her folks, and 70% said they had been abused. 90% said the abuse had been ongoing. And only 37% said they had reported it to the authorities. What does that tell us? You know, I know I've been involved in many cases where people did not report --where we reported and the police came and because the victim did not use words, the whole situation was discounted, and I would love to say that that was a long time ago, but actually last summer I was an expert witness in a case where someone did not use words and they were sexually assaulted multiple times and it was blamed the person had cerebral palsy and people blamed the bruises on the Hoyer lift, on the wheelchair, on this, on that. It wasn't until the fourth time that the abuse was dealt with. These things still occur. These things still happen. So this is a real, real problem we have to look at, and folks who do use words are often not really listened to and not always really valued or validated. So this is something that I know, and you all know, we have to change right away. There was a really wonderful NPR special done, Joe Shapiro did an amazing project looking at abuse of people with intellectual disabilities, and it was done in January of 2018. It aired. And he went to the bureau of statistics in Washington and he asked them to publish a report seeing, you know, of the reported sexual assaults and sexual abuse, will you please just let us know about --what are the statistics of people with disabilities being abused, and they did. They gave him a report, and the results were that people with intellectual disabilities and developmental were seven times more likely to be abused than those without disabilities. So, oh, my goodness, right? And I know for those of you out there, many of you work with folks with ID, and I bet every single one of you has heard a story of abuse, has heard a tragic story, and sometimes you know people for a long time before you hear the story. Sometimes it comes out in all kinds of crazy ways, but it's so, so tough. It's so tough. And it's so prevalent. The bureau of justice reported in 2017 the people with disabilities are 2.5 times more likely to be the victims of violent crime. That's another tragedy. And on top of that they're 40% more likely to have known the perpetrator. So, you know, sometimes it's a caregiver --and we have such wonderful caregivers and great people in this field, but sometimes it's something behind closed doors. Sometimes it's a relative. There are so many situations. And people who are the most vulnerable have the least voice, tragically. So we really have to shine the light on this and change that. And we were looking at big traumas. We know there's sexual abuse, physical abuse, but the little traumas also accumulate. We talk about bullying, talk about being around violence. The bullying itself is so profound. If you think back, I hate to traumatize anybody here, but if you think back on 6th or 7th grade, maybe there was someone that picked on you. So I have some good news for everyone here, those bullies in middle school and high school, they all peaked in high school. The rest was downhill. They're sitting on the couch drinking beer and talking about the good ol' days in high school. But you guys are professionals. But yet I you remember that bullying. That person that used to laugh at me with her girlfriends in the hall, talking about my hair having split ends, a big thing in the '70s, things about me being Greek because I'm Greek American. We all have our stories. Now, can you think of the person in your class or school with a disability, can you think of somebody? Now, what did they go through on a daily basis, some with an intellectual disability who was called the R word, who was laughed at, maybe somebody bumped into them on purpose. There are so many ways in which people were bullied. I do therapy with folks with ID for most of my career I have been really focused on doing therapy with folks, and I have heard horrific stories of bullying, and I see people with just full-blown PTSD as a result of bullying experiences. So now we're starting to understand the effects of that social trauma. There's many stories around that, and they're all going to get us all depressed so I'm not going to tell you. But you all have your own stories and we think of people who could not defend themselves, people who felt very vulnerable and would often do anything to have a friend. So that's how some folks ended up getting arrested or getting into bad situations. But the reality of the little T traumas are just as big and Francine Shapiro talks about the fact those little traumas, seemingly little, are really large and can cause posttraumatic stress disorder, which I'll refer to as PTSD from now on just to make it easier on the interpreter. Thank you. So effects of trauma on the brain. Very important study was done recently by Nathan Fox out of University of Maryland. He partnered with Boston children's hospital, a number of different places, and they went to Romania to look at the effects of neglect. If you think about the people you know that you have supported, you have worked with, think about the stories of neglect you know, you know, people who were just bounced around or raised by some one who had serious problems themselves, alcohol, drugs, whatever. So neglect is rampant. Neglect is really a reality. So Nathan Fox went to Romania and they went to the orphanage in Bucharest. They took half the children and they created a foster care system where there would be a lot of nurturing. They paid --at least one parent had to stay home. They paid the parents to stay home. They had to be there. They trained them in being very nurturing. They took the children from six months to 4-and-a-half years old. So many attachment therapists and psychologists would say there is already profound damage done in those first weeks or months, let alone years. Some of the children were much older but they put them in a nurturing situation. And there is the website for the study. The results are really rifting. So we see that those children left in the institution, 55% qualified as having some kind of axis 1 disorder, whereas those raised in foster care it was down 20%, 35% had some kind of thought or mood disorder. So really a radical decrease, radical decrease in emotional disorders, 49% to 29%. Behavioral disorders not as much because I think a lot of times we see people shut down. I think probably many of you working in the disabilities field know somebody who does not use words or maybe who you thought did not use words and then all of a sudden began talking. Right? Selective mutism is a symptom of trauma, and I know I have worked with several people where they didn't use words and come to find out when they started speaking again, after they didn't use words for years, that something really horrible happened the last time they spoke. And that's what the mutism is a real symptom. So sometimes people shut down. Of course, we know people dissociate. They try not to be present in their reality oftentimes. That's a response to trauma. So we don't see as much of a behavioral difference. I know I see in many day programs that I go to people that are frozen, people shut down. But finally the last statistic to me is the most important, and that's the statistic --it's all important, but in terms of our field of intellectual disabilities, the average I.Q. of the children left in the institution was 73 versus those children placed in the foster care. Their average I.Q. was 85. Of course, they were randomly selected, and then the control group on the side is those children from Romania raised in their biological homes. So that I.Q. was 110. So trauma lowers I.Q., and I would like those of you who are in the field to think about people you know with an intellectual disability who are really, really smart. Right? I knew this one guy, he was a wonderful guy, and his name was Michael, and the first time I met him I was working in this program for people with a dual diagnosis of intellectual disability and a mental health issue, and he said to me, I am only here because of evil psychologists. I'm, like, really? What do you mean by that? He said, yeah, I'm smart but they gave me blocks and tests and made me answer questions, and then they said I was --he used the R word --he said that's why they stuck me here and I don't belong here. It was so, so poignant. And he said to me, what's your job here. Of course, I was the psychologist. Oh, I'm just staff, hanging out, I'm here to help. But he was right. He said, I got so frustrated and so upset, because his whole --he melted down with any kind of stress because of all the trauma he had. And as I started working with him, I came to learn that he was passed around as a sex toy between his mother, his stepfather and his uncle for much of his early life. And his brain was --he was so smart, and yet he was so traumatized and his brain had a hard time working, and he was diagnosed as having paranoid schizophrenia because he didn't trust anyone and he would often have elaborate delusions people were trying to hurt him. When you are raised not being able to trust the people you are supposed to trust and they horribly abuse you, that's what happens, you become full of all kinds of ideas about everybody, and 9 medication --and the medication never worked for him. So that trauma has a very profound impact on the brain on so many levels, right? Emotional health, of course, we know, psychological health, but I.Q. as well, which is not to say that people aren't vastly intelligent, but their brain cannot organize itself, it doesn't form those neural networks when it's in a constant state of fear. So that trauma affects the brain. And, actually, in this study, Nathan Fox saw that the gray matter in the brain actually shrunk. It was smaller in the children left in the institution. There was lower brain activity measured by the EEG. There was impairment in executive functioning, increase in adrenaline. Here is where --the wonderful psychiatrist Jessica Heinz who talks a lot about the fact we overdiagnose ADHD and we're looking at that heightened state of hyperarousal that's a symptom of trauma which fills the brain up of with adrenaline and cortisol and manifests as hyperactivity, but it's really trauma. So she saw that as well. People were --the ones left in the institution were very frequently very small, abnormally small. It impaired physical growth and then tragically there were more premature deaths among that were left in the institution. So the brain, you know, we are set up to survive, and we had to survive in the jungle, right? We have three aspects to our brain. This is an easy way to talk about the brain. It's just so loose. Of course, our brain doesn't look like this, but we have systems in the brain, the survival system, and we have our reptilian brain, or that brainstem, which just causes the blood to keep pumping and everything to keep going, we keep breathing, but it's not really responding. We have our limbic system. That's what we often refer to as our animal brain. That's where we --where we are able to survive. That's our survival system. That's where we have the sympathetic nervous system and parasympathetic nervous system, which basically means we have --we have part of our brain that says, okay, I'm in danger, I've got to respond, I've got to fight or flee or freeze and then we have the other part that calms us down, and then we have our smart part of you on brain when I know that there are some people sitting there listening right now with their bosses, so I don't want to stir anything up, but when your boss says something to you that you find particularly dumb, instead of saying that's really stupid, you say, okay, you're smart part of your brain stops you before those words come out of your mouth and you say, maybe, okay, catch you later, talk to you later, because your smart part of your brain reminds you of your car payment, how much you love your car or mortgage. And you pull yourself back in. Now, when you are in danger, that smart part of your brain goes off line. So when we were animals in the jungle, let's say, we were antelopes, I love saying this, and we're out in the jungle eating grass and telling jokes and all of a sudden there is a furry thing a and that furry thing eats our friend of Ed and said a pile of bones after that and we're running in a state of panic. So that yellow part, that limbic system, has the amygdala. The amygdala takes a picture of that furry thing and goes, oh, that's a lion. I have heard of lions. That's what they look like. Next time we are in the jungle and eating grass and Ed was the greatest guy and can't remember the punch line to the jokes Ed told, and another line comes, we don't wait to see which one is going to get eaten. We run. Because we know now the amygdala starts flashing, warning, warning, warning, danger, danger, danger, there is a lion and he is going to eat somebody. Now let's say we are a bunch of gorillas and that lion ate one of our babies. We're going to say, let's get him boys and we're going to attack that lion. Or if we're an anteater and we can run because we have short legs, we're going to say, I'm dead, I'm a dead anteater so the lion won't eat us, that freeze response. So these are kind of universe E&L responses to danger. Let's say you're driving down the road, driving down the highway, and a Walmart truck comes and tries to run you off the road. I always pick on Walmart. I just can't help myself. And a Walmart truck tries to run you off the road. At that moment you're not looking to call that 1-800 number because your smart brain has to go offline when you're in danger so you can respond and your brain gets filled with chemicals, you get clarity, you get away from that truck as quickly as you can, and you save your own life. Now, when you're on the side of the road and you're breathing and trying to calm down, you're still not thinking I need to call those Walmart people and report about their bad driver who almost killed me. You're just like, oh, my goodness, you know --if you're like me you might pick up that cell phone with your handshaking and call your husband and say, "I am died. What would you do if I do if I did? Would you miss me?" Because that's how I am. I have attention seeking behaviors. Or maybe you pray, but you still have to calm down. That's your parasympathetic nervous system. And now, let's say that --so that was your trauma response, right? Because that was very scary. Then finally you start thinking, you get yourself back together and you get back on the road. So let's say three weeks later you're driving down the highway and another Walmart truck comes along. Now, the way the amygdala works is that it's right below the conscious level, and that amygdala will send warning signs. The amygdala will say, oh, you have to move, you have to do something. You're in danger. Oftentimes you won't even know why. So you see that Walmart truck and your amygdala is sending you all kinds of signals and you cut over three lanes. You start cutting people off. People are making all kinds of hand gestures at you. God forbid you're not somewhere where there is open carry and people are pulling their guns out. Who knows what happens when you cut somebody off. You've actually placed yourself in more danger was you thought you were in danger, because you thought, oh, no, I'm going to get hurt again because your amygdala sold you so. So many times people who have had a lot of trauma are placing themselves in way more danger because their amygdala is firing and telling them they've got to be careful. I have worked with folks who they would see or hear a certain person who reminded them of someone and they'd run into the road right into traffic. And you couldn't even understand why they were doing it until you finally realized, okay, it's this one person, every time they see this one person who has done nothing to them but that must be just like someone who abused them. So many times we're not going to know the trauma story. So many I have worked with have had trauma responses we have never entirely understood but we have understood that they had triggers, and once you can get what those triggers are, once you can help create a safer environment and help them identify and respond to triggers differently you can help that person. Now, with those who can't express it, I firmly believe in doing therapeutic work because therapy can be done very effectively with folks with intellectual disabilities, and I am going to be talking about that today. So but when my boss who used to yell at me, we'll call him Bob, when Bob used to yell at me, he said I need to talk to you and he would yell and scream and say all kinds of things, and I would get totally traumatized, and then I eventually quit. But then I had this wonderful boss, her real name was Kathleen, and she was my friend and so sweet, but she would say the same thing that Bob used to say. She would say, I need to talk to you. But Kathleen would say I need to talk to you. But I would hear it and I would say I got a meeting, I have sessions, maybe next Thursday. I would escape in every way I could because those words triggered me and I wouldn't realize I was doing it. But that was my trauma response. We all have that and we all have our modes. My brother is a fighter. So he has that five different lawyers on retainer and anything you say to him that he finds threatening, you're hearing about one of those lawyers. One time he said to me I'm going to qual my lawyer. I said, I am your freaking sister. You cannot say this to me. But necessary fight mode. Then my husband is a freezer. So he has had a really good life. He married very well, I have to say, and but his idea of trauma --he has been through some things, but, really, my idea for home improvement projects are traumatizing for him. I will say, I know we can just knock this wall down and we can rearrange things and then he will freeze and be on his computer and pretend he doesn't hear me because he goes into freeze mode. We all have our tendencies. So folks with ID are the same. Like they have their modes. Oftentimes we are misinterpreting their trauma response as a behavioral response. We're thinking they're doing something deliberately when in fact their brain is telling them they're in danger and they have to protect themselves because these trauma responses are only for self-protection. They're not to hurt anyone. They're not to manipulate their situation. They're not to create problems. They're to protect themselves because safety is the key issue when folks have experienced trauma. When you have gone through trauma, when trauma is still in the forefront in your emotional life, you are constantly thinking about how to be safe. And safety becomes a primary motivator. Interesting fact, the amygdala for folks that have had a lot of trauma actually becomes enlarged. So a study was done in Bosnia with children that were --grew up in war-torn Bosnia and they did brain scans --these are children who saw their homes burned down. They were growing up inside a war. Parents killed. All of them had enlarged amygdalas. Which means they had so many warning signals. They were constantly filled with chemicals and constantly triggered. Then if something in the brain is enlarged, something else has to shrink and what shrank is the hippocampus. So it makes it harder to learn. So I had one of those ah-ha moments when I was able to --I had the fortunate to hear Temple Grandin who has autism. She is brilliant. She talks about the experience of having autism, experience of being bullied, so many difficulties constantly, being overstimulated, all the sensory issues difficult to negotiate her way through, and she showed us the scan of her brain and she said, see my amygdala is enlarged and my hippocampus has shrunk. So that was such an ah-ha moment for me because she was saying this is the brain of someone with autism that's exactly the same profile as a brain with someone with severe trauma, and it is trauma. It is trauma to have autism. Having autism is difficult and the brain proves it. So much material about that and so many heroic wonderful people fighting their way through to be heard and seen and to teach us how to really support people with autism who have great sensory difficulties but also have so much more to give and so much to teach us all. So --but that's trauma. It's very difficult. People need to feel safe. They need to have relationships because it can be very isolating. All kinds of disabilities. David talks about loneliness being the core issue and the most giant problem. It's a mental health issue for people with disability issues not having friends. And that physical difference --they saw the same thing --they replicated the study with children who grew up in gang-infested areas and they, too, had enlarged amygdalas and shrunken hippocampus. I just heard an interesting TED Talk by a woman named Abigail Marsh and wrote the book "the fear factor," and here is an interesting twist. She found people who had more compassion had larger amygdalas. So doesn't that make sense? And they found that psycho paths, people who had history, serial killers, had actually small amygdalas. Isn't that interesting in I'm just throwing that in because I just found it out. But I believe people who have been through a lot of trauma have a great deal of compassion. I'm going to share on a personal note, years ago when I had a tragic loss in my life of a parent very sudden, my friends tried to understand, my husband was great, but they weren't really there for me. They were wonderful, but no one had been through anything like that. But it was amazing, so many of the folks that I work with, so many of my great friends with intellectual disabilities cave Guy emotional support on such a profound level without even knowing what had happened. I felt like, oh, my gosh, these are my real friends, everyone is wonderful and supportive in their way but these people sensed what I was going through. I can name 10 people who just showed me so much kindness and I know for those of you that workday in and day out with folks with I.D. you know what I'm talking about. The profound compassion. I think that comes from having experienced a lot of trauma as well. Not to overgeneralize, but she did find people who were more compassionate and showed more acts of caring actually had enlarged amygdalas. Interesting fact. But moving back to my agenda, again, trauma lowers I.Q. Here is the brain of somebody who is normal. Brain scans of two people doing puzzles. The normal brain is completely lit up. That brain is communicating with itself. A lot of intelligence is not just like this one factor that we can measure. Intelligence has many, many facets, but intelligence performance has to do with how well your brain can communicate with itself, right? All the neural highways, all the connections that are made. And you can see in the brain of the person with PTSD there is only two small spots that are lit up. So that's kind of like being in one lane. It's very difficult to connect with your own brain, to have those neural networks firing and working, when you're in that constant state of trauma and you have those symptoms of PTSD. So it lowers your ability to function cognitively. A lot of times we look at the tip of the iceberg as the behavior but underneath is the emotion, and in the intellectual disability field we isolated behaviors and dealt with behaviors and missed the core of it, which was the emotion underneath and even more fundamentally that trauma that folks had been through. You know, blaming people for their symptoms. So I like to distinguish between the trauma response and a behavioral response. I'm going to tell you a little story about a woman that I worked with who was just such a wonderful woman. We'll call her Linda. But she had had such a trauma history, such a difficult life. She was raised in a very rural area, and she had a little bit of an intellectual disability and had really been looked down upon by her family and had been sexually abused by her brother. And then at one point her brother started bringing his friends around and in more than one incident she was gang-raped, and that was horrific, and she was not listened to, not believed, and she set that barn on fire and started a very serious fire. So then she became labeled as a firesetter, quote-unquote. So many times again the victim is blamed. And that was just her --she wanted to burn that barn down, understandably. I probably would have, too. And no one was listening. So that was her trauma response. And she then was placed in an institution. She was in an institution for years. And then she was --she came to an agency where I was working and she was placed in --we had three --not group homes. We called them ALUs, alternative living units. We had three people. She had a staff person who was very, very close to one of the other people, residents in the home, and they would kind of laugh at Linda and make fun of her, and Linda hated her, and she also talked down to Linda, and Linda had this horrible history of marginalization and not being validated for her terrible abuse and not getting support. Linda kept saying she wanted to move, she wanted to get out of there. We went --we didn't really listen as much. We advocated for her. I should have advocated more. And someone I was supervising was doing therapy with her and started learning of the abuse, started learning of all these --this horror and we started doing trauma work for her. And one day she just couldn't take it anymore. So the staff person was teasing her and the other resident was laughing at her, and she just lost it. Her amygdala started firing and said I can't take one more minute, and she broke so many things in that house. She broke the lamps. She broke the TV, the --they had just --it was when we first started getting big TVs. They had just gotten a big TV. Broke that and completely lost it. And that's when the administration listened to her and said, oh, okay, we'll move her. Sad that that's what it took. But she had a trauma response. Those buttons were being pushed and these bringing this horrible history to the table and we were just starting to scratch the surface and trying to help her, but she got moved to a better setting, and through the years she did so much better. She has a boyfriend now. She's doing really well. And she has a part-time job, and she's been able to get therapy and really heal. But what she did, which is wonderful, right after she had her issue and then got moved, I was at the day program and I saw her gather many people around and tell them how to get moved. Mike basically she held a little workshop for the participants in the program because everyone wanted to be moved. And we never moved anyone. It was horrible. Just get used to it. We'll write a behavioral program for you and it will be better. 20 years ago they said they wanted to live with those other two people when we all went to TGIFs or ruby Tuesdays, but that was 20 years ago. They want to move. She told them, you want to move, just break your TV. So true story, within the next four months, three TVs got broken, and all those people got moved. So those broken TVs were the behavioral responses --those folks said, oh, I am breaking my TV now. I told you I want to move. Look, I just broke the TV. There it goes. It's broken. And they did get moved. But that was a deliberate act. We know what that was. That was being smart because if you don't have a lot of resources and a lot of power you have to find a way to impact your environment. But oftentimes we think that people's trauma responses, people's emotional responses are in that category of being of manipulative behavior, and we get it all wrong, all wrong, and, you know, people get shamed for the ways that they're trying to express themselves. Lately, people have been --I've heard, really the last 10, 15 years, you know, and books have come out, that all behavior is communication. Well, that's true, with you I think it's a horrible shame people should have to reduce --be reduce to do using their behavior in order to communicate. I think we need to get better at listening and stop thinking that they have to change and we change. I know I'm trying to get better, and I have light-years to go in order to really support and understand people, but I'm trying every day to figure out how I can listen better so that people don't have to use their behavior. So I want to go quickly over the four symptom areas of PTSD but I also want to get to healing. So I'm going to try and go fairly quickly here, but the four is symptom areas, the first is reexperiencing. I don't know if you work with someone who talks about over and over again about somebody who died. A lot of people I know will tell me over and over their mom died or 30 father died and I am sure the way they talk about it just happened because it's present for them. And then it turns out that person died 20 years ago. But they are reliving that grief and loss and that is a symptom of PTSD. So if you know people talking about something devastating as though it is happening, that's someone with PTSD, because it is alive, and grief is often a core issue of trauma. Grief is trauma. When you have had so few people in your life that really cared about you and were not paid, and you lose one of them, some people feel as though their own value was lost with that and it's devastating. Folks have nightmares. Folks have flashbacks. I have seen many flashbacks where someone will see a certain object or see a certain person and get a glassy look and just start freaking out, maybe throwing things --and I finally have come to understand what a flashback looks like, particularly I saw a lot of that with many of the folks that we brought out of the institution. I was involved with bringing many people from rosewood into the community and working with them and we would see those responses over and over again. They were not rational. They were triggered in an irrational way. That's always a clue. Avoidance, we see people avoiding things, becoming safety about safety and safety details, knowing who their staff is, knowing what's happening and obsessing over and over and over, and sometimes people get diagnosed with obsessive compulsive disorder, but when, honestly, we are looking at symptoms of PTSD because there is that hypervigilance, that hypervigilance to stay safe. Tragically I'm working with a number of people who have been sexually abused. There is so much sexual abuse as we said earlier, and I will see people do whatever it takes to avoid contact with males or to --or to people that protect themselves by becoming as unattractive as possible, gaining as much weight, having bad hygiene, doing they can to stay safe. I am going to tell a quick story. This one guy I worked with years ago when I was hired as a behavior specialist, it turns out I was also the janitorial instructor and house manager, back in the early days when we were starting community agencies and we all have like six jobs, but I was told to write a behavior plan for this guy because his hygiene was so bad. And so I --we set up a plan where we would get a soda for taking a shower, and that didn't work, of course. Then --he would take his dirty clothes and put them back on out of the hamper. He wouldn't wear clean clothes. I said, okay, we will reward you --he liked money. Like, who doesn't. He didn't even care. Huh-uh. Did not care. And did not respond. And all of my plans failed. Then I finally just started talking to him and listening to him, and that's when I really started to realize that, wow, I wanted to dedicate myself to learning how to do therapy with folks and really helping them on a much deeper level. So I started really talking with him and listening to his story and trying to help him through things. What did I hear? First of all, he said some genetic disorder. He also had an arm that was twisted. So I thought that harm was part of his genetic issue. It wasn't one I could have identified back then. And he told me, no, that back when he was in Rosewood he was placed in the institution, an older gentleman, when he was a toddler, and he never saw his family again, and there was total chaos all the time, very few staff to many people. The boys were always fighting and beating each other up. And he and a kid were in a horrible fight and everybody heard a crack, and that crack was his arm breaking. And the staff said to him --oh, I'm sorry, the staff grabbed him by the arm and that's when it cracked. I forgot that important piece. So actually the staff did it. But everyone heard that crack. He was trying to get him out of the fight. So the other boy didn't break the arm. It was the staff that did it. And that staff broke his arm at that moment and then said to him, you're not going to the doctor because I'll get in trouble. And so his arm healed in that twisted way because it was never set. And what he also shared with me was why he didn't like to take showers was --why he didn't like putting on clean clothes, because at Rosewood they would line everybody up at the end of the night in a large gymnasium, and I saw this gymnasium when I was taking people out of there and we would come and meet people and try and get them placed in our agency, and there was a big drain in the middle of it, and he said every single night everyone would be lined up, there would be several stations, there one station where they would put their dirty clothes, they would be stripped naked, then they would have to walk around in a line and they would get hosed down every single night in front of each other, just hosed down, all of them, and then they would get at another station get dried off, and then they would get their clean clothes and assisted to put their clothes --their night clothes on. And that was what happened every night. And on top of that, he told me story upon story of the older boys sexually abusing the younger boys and all kinds --he said, you know, you just tried to do whatever you could to make sure no one would want to get near you. So, of course, my behavior plans didn't work because I got it totally wrong. And I didn't know what to do except to give him as much support, as much therapy, and, you know, really help him. But he taught me --he taught me several things. Number one, he taught me what a true behavior plan was, and that was a girl named --a woman, sorry, a young woman, named Sara. He came home one day and he said to me --he was --they lived in kind of a complex with many apartments, and I was there, and he was like, I found the love of my life and I'm going to marry her and her name is Sara and I'm getting a ring and going to marry her. I said, why don't you try dating her first. No, I'm getting a ring. This is the love of my life. He asked Sara the next day to marry him. She said, no way, you stink. So after that, he, what do you know, he took a shower, he started wearing clean clothes, he started shaving, because staff helped him, he learned to do it himself, he got married. They did get married finally. And he lived with her for 20 years. They were married for 20 years. And she had Down syndrome and she had early onset of Alzheimer's so she died after 20 years. But instead of being devastated by it, that love healed him. That relationship healed him. That's what truly heals people, relationships and connections and hope and being able to be engaged in a wonderful and present life, being able to be engaged in the present and to have relationships and love. So after that he became a ferocious advocate for disability rights and he was fantastic, and he was one of the critical people involved in shutting Rosewood down. He was on the front page with the Governor the day it closed, of the Baltimore Sun. I always think of James because James taught me two important things. He had horrible, horrible trauma, but what healed him was love and mission and purpose, having that purpose as an advocate instead of just being Dave stated boo her death, it hurt him, it was difficult but he knew he was going to advocate for every other person left in an institution, and he just was a hero, a true hero. So I learned so much from him. Negative alteration cognition and mood. We also see that sense of impending doom. People feeling hopeless all the time, no matter what's going on, nothing is going to be good, nothing is going to work out, everything is horrible. You can't cheer them up. That's a symptom of trauma, that sense of doom, everything is going to fall apart, everything is horrible. Then finally that agitated state of hyperarousal. We see that a lot with people that have patterns of property destruction, impulsive, reckless or self-destruction. Amygdala is always flashing saying you're in danger. What people need is to know that they're safe. That's how they heal. So PTSD, let's look at it as a spectrum disorder. It isn't just an all or nothing. We all have different degrees, and I believe that just having an intellectual disability in this world that is full of difficult situations and exclusion, exclusion physical pain. Studies show that. Being excluded and being hurt, being bullied, all these things actually create trauma in different degrees. So most of the people that I've worked with have had a certain degree of PTSD on some level and many of them have worked through it but many have not. So I think that's what we need to focus on, how can we help people to heal. And I know that those of you working with sexual abuse victims, you know 24 this, and you know the profundity of it. There is often a double whammy of people who have been sexually abused and ID. I am doing therapy with someone who was raped and the double whammy is that, number one, there is a sexual assault, but number two, they're told I'm your boyfriend. So part of the grooming is that --I will be your boyfriend. We're going to get married. Or I'm going to be going out with you. And so they think they have a boyfriend, they get sexually abused and the person is nowhere to be found. So this woman I am working with now is not only dealing with the physical and emotional pain of the abuse, this incredible realization that wasn't her boyfriend and that was actually a crime is so devastating to her because she has only wanted a boyfriend and she struggled so much to find that love in her life and thought this random guy off the street who brutally raped her was going to be her boyfriend. You know, so much of the healing work we do is on so many levels because of the --that loneliness, that pain, that need on top of the trauma. So people say, well --in fact, someone even said in her team, well she has a disability, so she won't be as impacted as someone without a disability by this rape, which is so horrific. It's the opposite. The opposite is true. She is more impacted. And people are more complex who have intellectual disabilities, and their trauma is more devastating because they're carrying that devastation of not being included in this world, not being able to be part of so much, being marginalized and often not validated. So there is so much therapeutic work to do. So how to do it. Right? We have to look more deeply. We have to see how we can help people. I believe that the expressive --we have to go deeper. There was a wonderful book "the body keeps the score," that the body itself stores that trauma, and I think it's very important that we make sure that we do bodywork with people, we do yoga, we do --we help with expressive therapies, and programmatically, we need to look differently at the placements that we make and how we support people. People need to perceive they're safe. You know? We have many fire drills. We have all kinds of safety procedures, but do people feel safe emotionally? And that's a big key. If you're with somebody that hits you every couple weeks you're not feeling safe but everyone says, don't worry about that resident, they have a behavior plan. They're fine. And just ignore him when he hits you. No, that's not okay. If you were living with someone you could to a wonderful thing called divorce, yay, get away. But oftentimes we have people who are not feeling safe and we don't realize what their emotional experience is. We're not always seeing things through their eyes. They need connections. The more isolated people are the more impactful the trauma is. So the more connections we have, the more relationships we have, the faster we heal. And people need to be empowered. You know, it's funny, I have had --Michael Small who is so wonderful, who is a great pioneer of really honoring people with ID and person-centered practices, pioneering person-centered practices, says I have to change this slide to slide to say power, because we're not empowering people, which is so true, but I think we have to start by knowing what --we must empower then and then hand the reins over because people need real choices in their life, not fake choices. And if you think about your own life, if all the choice you had in your life was all wrapped up in one meeting once a year, and it was all written up in a plan that went in a book somewhere and that ended up not even being real, you might be frustrated and have a few behaviors. So we want to have real choices and real power in our lives. I think that's so critical. People need that sense of safety, they need the understanding, the support, the kindness and empathy. That's what being trauma informed is. You know, it's really like what have you been through? Not what are you doing right now? When someone is having a behavioral crisis, an incident, it's not the teachable moment. It's not the time to correct them. It's not the time to really shame them about what's wrong. I know I have written plans that did that, that told staff that said tell them not to throw that soda because they will lose their soda. They would throw the soda and punch the staff. They didn't care about the soda when their amygdala was firing. What's going on with you. Getting them away from the triggers. Walk with me, talk with me. And then let's look at ongoing treatment. That's really critical. As I said, I think the body --the people have it all stored up in their body. We see it manifest, people have gastrointestinal issues, they have phantom pains, pain responses. Often we can't find what's wrong about but they are suffering. We have found that doing yoga with folks is incredibly successful. Research has been done with children with behavioral issues in school and when they do yoga, it goes down to zero. We found the same thing. Yoga, dance, youth massage in one program I worked in. We found people just chilled. Oh, my gosh, people that had been having chronic problems, completely just calmed down if they could get a massage two times a week. So the body is storing that Bain and we need to do that bodywork to release it. That's an important part of the treatment. Dance. Dance therapy. We got rid of dance therapists years ago but I think movement and dance is very therapeutic. We have to understand people can't always express their emotions with words and often they don't even when they use words have the words. But the expressive therapies help people to express through their body. There was a study done with people in Iraq who had --they had groups of people who had gone through the same trauma. Some had really, really severe PTSD to the point where they when they came back they couldn't hold jobs, they couldn't sustain relationships. And others were able to come back with maybe some help or some support, really reenter their life, maintain relationships, work, and they looked at all the factors, and they said what are the determining factors that really can kind of predict who is going to get PTSD and who isn't from the same events, like having their Hum-Vees blown up, suicide bomber. They looked at education, socioeconomic status. None of that made difference. There were two things that made a difference. Relationships, people who had lots of people they were face timing with and Skyping with who had many friends panned family had way less PTSD. Relationships heal and they also inoculate you. And people who had few friends and very little interaction were more vulnerable and more likely to develop PTSD. Number two was the closeness of their relationships within their unit. People who felt like everyone had their back were way less likely to develop PTSD versus those who felt like they couldn't trust anyone around them were more likely. It's horrible but very important documentary "the invisible war," about people sexually abused by people they were supposed to trust in the Armed Forces and if you want to see the profiles of PTSD and trauma responses, and, oh, my goodness, it's very heartbreaking, but it's all there, and we can see that relationships are everything. When the person you're supposed to trust hurts you, it's' so devastating. What heals people? Relationships, support, safety, power, having some agency in their life and some control. So that's programmatically. Therapeutically we want to look at using alternative therapies. I have done EMDR now for about 18 years. That's eye movement, desensitization reprocessing developed by Francine Shapiro and it's a type of trauma work and we did a study at the Arc Baltimore. Dr. Lynn Buehler headed it up. It was --we saw incredible results. We did --actually she did all the work. I say we. But I was on her dissertation committee and I took credit. But we also set up the study and found the --we picked eight people with severe PTSD where we knew they had trauma histories and they were all having active symptoms of PTSD and every single one of them no longer manifested their symptoms. So we had person after person just --and interestingly enough the symptoms were often manifested as, quote-unquote, behaviors. So this one fellow was very aggressive and was about to lose his job. He got a year of EMDR, and my experience it doesn't take a year but he got that intensive trauma work, and he is doing great. He hasn't had any aggression now in over five years. Because he used to be so easily triggered. It wasn't because he wanted to hurt someone. It was because he thought he was being attacked and the best defense is a good offense and your amygdala is firing and the world is falling apart and you are having a trauma response. Another person was crying every day. In fact, she would cry and run out into the road and she got hit by a car on three separate occasions. It was just terrible. But she continues to get the EMDR. She has been doing EMDR for about seven years, but after the first six months she stopped crying, she stopped getting so easily upset because anytime anyone said anything to Hershey thought she was being teased. She had had been horribly bullied, teased by her mother, had fetal alcohol syndrome and always made fun of. It's amazing. She is working in a job, doing so well, she is engaged, I'm happy to report. Because people are healing, people are healing through this --I feel that we can do just about any type of therapy that we already do with folks. We just have to take it to a little slower pace and a little bit lower level, use language that's understood, but the more we do expressive therapy, I think, and integrate that I think the more it helps as well. So we have the healing center at the Arc Baltimore that we started. I just left there. But we have been doing it for about seven years. It's fantastic. So we do the yoga. We do a bunch of art projects that help build a positive sense of self. We also do a lot of grief work. I really belief that grief therapy has healed many people I work with. They had so many unresolved losses, that doing the actual grief work really helped to heal on such a deep level. So I have a little workbook called my "good-bye book" that we do these memory boxes where they honor someone who they lost and they also on their own identity of who they were to that person and we try to build up that sense of self on top of it. We have seen a number of people who weren't working, didn't want to do anything, didn't even want to attend their day programs or go anywhere, seen several get community jobs. We've seen one guy who wouldn't go anywhere, do anything, would often attack his staff, is doing great. He has a girlfriend. He's going out all the time. He goes to his program all the time. He's applying for jobs. So we have seen real programs when people have done number one the trauma work, number two the expressive therapy, we also do music therapy, lucky to have a certified music therapist, all kinds of art projects and art therapy, movement, and a drum circle. So that's been very effective. On the individual level the EMDR there is a memory box and we decorate it and honor the person they have lost and they make a gingerbread person that epitomizes who they are and share with everyone who they are and here is this young woman who was a row Juan done refugee who has --Rwandan refugee who had her small drum she liked to play when she was younger and when we started a drum circle and got the small drum, she started dancing. Was healed so much. We also do EMDR for her --she was in the forest for --it was horrible for seven years when they were run out of a refugee camp, and so she had so much trauma. But when she first came to us, every time the van went over a bump she would start screaming and hitting people, and no one knew why until her mother told us when they were driven out of the refugee camp they were driving in a van over dead bodies. That's why bumps triggered her. She was able to get so much out through the movement, dance, singing. Now she continues to get EMDR. She will say, "I want the tapping," so we do it. So there is the grief box, the memory box, and this is a wonderful woman who used to just scowl and tell us she wouldn't sing, wouldn't do anything, because she witnessed her stepfather stab her mother and she has given me permission to share her story and she is now working and doing so well. She had to really work through that grief and that loss and that trauma and amazingly --you see her smiling. We never saw her smile. Now she smiles all the time. I know that's a simple thing but for me it's so giant. So we have to work deeper and we have to work differently. We have to build up a sense of self. I really believe strongly that people with disabilities are often told what they're not at the critical time when their identity is forming. We're talking about who you're not. You're not going to get a job, you're not going to get married. This is so devastating. We have to build up who you are. That's a big part of healing. It's having a positive sense of self and identity. But what matters most is how you see yourself. So I really believe that when we do that trauma work we have to process the grief, we have to work on the trauma, but we also have to build up a positive sense of self, a positive identity, and a great scholar talks about the fact that a strong sense of self is so important to healing. When you really want to move toward in your life and you have a sense of who you are and then a sense of purpose behind that really activates that healing process, which is so important. And so rather than focusing on behaviors, wherever I go, I've consulted at many different places, but I have actually worked in house over 32 years --I usually am the psychology person because I found that if I'm inside of an agency I can do a lot more good, and when I'm a consultant I get very full of myself and I blame the staff and say, oh, my behavior plan is great, they just don't follow it, but actually that is so wrong, and I have learned. So I have worked inside of many agencies, and we often have to write behavior plans, but what I was learned is to write a more holistic healing type of plan. We have --you have to target a certain behavior but what we also do, we have a functional assessment to talk about behavior, and we also really highlight trauma history. What has someone been through? What does safety mean to them? What do they need to be feeling safe, truly safe? What do they need to have relationships and be connected to other people? And what do they need to have power over their life? And we look at that. We look at what they've been through and what kind of supports they need, and then we've looked at what will make them happy? Because everybody's happiness is different. So rather than focus on that difficult behavior, which is often a symptoms of PTSD, this person is in a hyperaroused state, so they're breaking things or running away or self-injurious. So we look at therapeutic treatment and then we look at, so that's always something we put in addition to whatever plan we have, and then we look at what will make this person happy? Because everybody's happiness is different. So according to Martin Seligman, there is five levels of happiness and after our functional assessment we have a happiness assessment and SOPs critical because we have to actively pursue our happiness. This is a human right. When you are engaged, living your life looking forward to things and engaged in the pursuit of your happiness, it's the pursuit that makes you happy, not the end result. So we analyze and go through this assessment figuring out what makes each person happy, what do they love, what's their bliss, and then we have a happiness procedure where we explain in detail how to help this person pursue their happiness. So we look at pleasure, like what do they really like to eat and drink. Sometimes in the past we've kind --we've thought if we just have that positive re enforcement and stop there people are good. No, no. Martin Seligman spells out in his book "flourish and authentic happiness" that happiness has many different levels. It's important to be fully engaged. Being active in your pursuit of happiness is important. Not everybody with a disability likes to bowl. I know it's a radical statement. People have hobbies that they might love, if we can help them to engage every day, every moment and just finding their bliss that helps them to stop remembering over and over again the horrible things, being so easily triggered and having difficulties. Positive relationships is the theme for today. Engaged in relationships. This is so important. I have a singles group I have run for years where I really try to help each person find that special someone, because I believe in love and sex --yes, safe sex, but sex. It's a human right. But relationships and friendships. All kinds of relationships that we saw in the Iraq study, they are both inoculation to trauma and a critical aspect of healing. Achievement, Martin Seligman says having a sense of achievement you have done something, that you feel good about yourself in some way is so critical to happiness. We work on goals a lot in our field. We don't always celebrate achievements. Sometimes the achievement is, hey, you haven't put a hole in the wall for six months. Let's have a party. And that's a serious achievement. Let's start celebrating. I believe in celebration more than rewards. Let's have a party. And then finally, another important theme for today is meaning and a sense of purpose. So people heal when they can find that mission and that purpose. Like James. What a wonderful advocate he was. What a great hero. And he helped so many people. He taught other people how to be advocates. He stood up for what was right. He went to the legislation every year and spoke and shared his own difficult experience and life. He was just a man of courage. And he found that meaning, and he healed through that. So how can we help people to find that sense of purpose and that meaning? On every level. Sometimes it's just helping someone who needs help who is maybe sitting in a day program looking up to you or maybe it's helping an animal. Whatever it is. That's what we should be engaged in, what we should put our energy, rather than stopping negative behaviors, the pursuit of happiness, per suited of a meaningful life, and healing and joy, and I feel like this is the direction we need to go in rather than trying to change people. We can change ourselves. We can change our approach. We can learn the true, true keys to healing and start creating programs that really help people to actively engage in pursuing their own joy. So that's my presentation. And at this point I would love to open it up for questions. >> ASHLEY BROMPTON: Thank you so much, Karyn. We have some questions that people have been kind of holding for throughout the webinar. So I have those here, and I'll start reading them and then you can respond and we'll go through it like that. If anyone else has any other questions, please feel free to type them in the chat pod or the Q&A pod and we'll try to get to as many as we can in the time that we have left. We do have quite a few. The first question goes back to the slide you had on differentiating between big T trauma and little T trauma and the question was, why do you consider family violence little t trauma as opposed to big T trauma? >> Thank you for asking that question. Actually, I don't. I just kind of randomly put things up there. I actually consider most traumas big T traumas. I was just putting in examples. I actually agree with you. I think family violence is horrible, and I have to apologize. I don't think it's a little t trauma. It's just my example. Honestly, every trauma is a big T trauma on some level, but my purpose in having that slide is that I feel I need to validate all levels of trauma. >> ASHLEY BROMPTON: Great. Thank you. We have a couple of questions around how can we make the service users we work with feel more comfortable with talking to us about trauma or disclosing they have experienced trauma. >> KARYN HARVEY: That's a wonderful question. I think having a therapeutic approach is so important, and to be able to engage the mental health community in understanding that they should work with folks with ID, because you may not know their trauma, they may not even be able to talk about their trauma until a year or two of getting therapeutic support. Like there are people I work with are for over a year who didn't really reveal their stories of abuse until after a year or maybe two years or there was a triggering event. Oftentimes people --it's so painful that they're not willing to pull it up a and don't want to. So a lot of it is about creating trust, creating closeness, and then trying to get therapeutic supports for people that are much more long term. >> ASHLEY BROMPTON: Thank you. We had one question about --one of the participants is supporting a person who pressed charges against their alleged perpetrator and their alleged perpetrator was found not guilty, however, it's fairly well-known there is trauma that has occurred for the survivor in that instance and they're wondering if you have any tips on how to support the survivor through the process of understanding a not guilty verdict and moving forward beyond that. >> KARYN HARVEY: Oh, my God, that's so devastating. I have seen that happen so many times. I think you have to be completely honest with that person that sometimes justice isn't served, but they did the right thing by pressing those charges and that the perpetrator will at least be more careful the next time that they do think about hurting anyone or doing anything and at least they put light on it so they know they're being watched. I am of the school of being completely honest about the reality of life and it's tough, and that person did the right thing, and the more validation you can give people for their trauma and for the importance of what they're doing and the courage it takes, I think the better, and, you know, sometimes life is horrible and sometimes people get away with things they shouldn't get away with and just being honest about that but really supporting them and validating them and their experience makes a tremendous difference. >> ASHLEY BROMPTON: Absolutely. Thank you. I know this is something you wanted to talk about, and unfortunately we kind of ran out of time at the end, do you have any resources or information for family members who maybe have discovered that their loved one is dealing with trauma and how --how for family members to best support that individual. >> KARYN HARVEY: Thank you, Ashley. I really wanted to talk about that. Trauma to the family system, and I'm so glad you asked that question, because that is something we talked about talking about but didn't have enough time. The impact of trauma on the family is really --cannot be underestimated. First of all, the trauma starts with the diagnosis of disability, and then knowing that that child who then becomes the adult is so vulnerable. And then when there is actual trauma or an actual abuse case the entire family is impacted. I strongly believe in family therapy, including the person who was the person, but including the family as well and I think that's very healing and very important and understanding that no one is experiencing trauma in isolation. It impacts the entire family system. >> ASHLEY BROMPTON: Thank you. We also had a question, if you could just talk a little bit more about the particular type of therapy, EMDR, that you were speaking about. Is there something that there's inform readily available on? How could someone find out more information about that particular style of therapy. >> >> KARYN HARVEY: Thank you so much for that question. Yes, you can go online and you can find therapists trained in EMDR. I have actually even done with it people that don't use words when I knew what their trauma was and we were to really help them and process so much to the point where this one woman who we knew was sexually assaulted was having horrible stomachaches and the stomachaches went away after six months of doing the EMDR. It's really amazing. Of course, we got her checked out medically. But even to the point of people that don't use words, you can look online. There's a an organization EMDRIA that also offers many trainings, but there's therapists listed who are trained in EMDR, and I have worked in training therapists that do EMDR with --up in New Hampshire to do it with folks with intellectual disabilities. It's so easy and wonderful. So there is a whole network there of people trained in it. You do have to get pretty extensive certification. So you can find those therapists who are certified online in your local area. >> ASHLEY BROMPTON: And if any of you are interested in finding more information about that, Karyn's email address is on the screen and she has indicated she's welcome --she's interested in getting any emails from you for follow-up information if you would like. We have time for maybe one or two more questions. So we have a question about the typical trauma responses, fight, flight and freeze. You mentioned that you identify as a flight person, meaning that you escape social situations you may find punishing. Do you have any input on how to differentiate between an impulse or learned or unlearned response - >> KARYN HARVEY: I'm - >> ASHLEY BROMPTON: Because they learned that's what works for them? >> KARYN HARVEY: That's a great question. I'm working on myself. I'm trying to become braver and more courageous. You know, earlier time I might have done this whole webinar and lot left any time for questions because they're so intimidating but now I am brave and I'm not fleeing from these questions. But I believe that, yeah, when you see somebody really advancing themselves, when they have a very clear gain from a behavior that you can see that they're deliberately doing it over and over again, that's an escape response, yeah, that's clear. But frequently people are placing themselves in more harm or they're working against themselves in other ways with their flight behavior, and when you see that they are clear that they're not --and they're apologizing a lot afterwards, if it's not something that they're gaining from or they're wanting to do or they're doing it in a calculating and deliberate way, you know you're seeing a trauma response. And I believe that we have way more trauma responses than we have behavioral responses and I've just come to see that, that that learned responses, often people aren't as in control of their ability to act as we might think. >> ASHLEY BROMPTON: Thank you. We have time for one last question. Then if there are any other questions that we did not touch on today, we go we'll follow up with Karen, send them to her via email and get responses for all of you. There was a slight that wasn't discussed on supporting staff and making sure that you're dealing with vicarious or secondary trauma. Could you touch on that very briefly? >> KARYN HARVEY: I'm so glad you said that. I apologize for not getting to everything. I was trying to be mindful of the time but I couldn't help myself from telling stories. I believe the stories are so important and we all have them. This staff had their own trauma and that's a critical aspect. I have been working with the wonderful organization of the national DSP foundation which joke McBeth and John. They're fantastic. NADSP. And we've written some articles about this that staff bring their own trauma to work, so they need support as well. And in addition to sometimes experiencing vicarious trauma when they have to deal with crises and incidents and people who are traumatized. So you have the vicarious secondary trauma that comes from doing this work, and then you also have the history that many folks are bringing to their job, and so I'm actually working now on a piece on trauma-informed management because I think we have to acknowledge that and give a safe space to staff so that they know how to work with themselves and how to ask for the support that they need, because it's very difficult to do this work, and many people have been through a lot of things. I worked with one man who one day an individual came up from behind him and attacked him from behind and he had been in Iraq and he completely flipped out. That was a big trigger foam him being attacked from behind. And they wanted to fire him. And we sat down and made a case like that was a trauma response and this is what happens with people that are vets or just bring PTSD with them and he was --he was able to keep the job and able to get help, but it's tragic, and that's an extreme example, but it's actually pretty frequent that people have their own stuff. And somehow we have to have trauma-informed environments and trauma-informed management as well. >> ASHLEY BROMPTON: Thank you so much, Karyn. We really appreciate you taking the time to present for us today. For all of those of you who are interested in getting a record of attendance for attending today's webinar you'll find it in the bottom right corner of your screen. There is a file --a pod that says files. In there you will see a record of attendance you can download. You will just highlight record of attendance and click down file. You can also download a PDF copy of the PowerPoint presentation there. We ask that you complete a brief survey which you can do by clicking on the link in the PowerPoint presentation, or clicking on the link below in the pod that says "please take our survey," and the link says website survey. We'd appreciate it if you could take a few minutes to share your thoughts with us on the webinar today so that we can continue to work to meet your needs. For those of you interested in downloading a transcript of the webinar you may do so by going to the captioning pod at the bottom of the screen and clicking on the button that says "save." We will leave the webinar open for a few minutes to give you time to download any materials you would like to download. Again, thank you so much for joining us today, and thank you again, Karyn, for this great conversation that we've had. The webinar recording, transcript and PDF of the PowerPoint will be emailed to you and they will also be posted on our website within one week. Thanks again and have a great afternoon, everyone.