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Building Accessible and Safe Services through Policies and Procedures

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The policies and procedures of your organizations help to shape the delivery of services. They affirm your organization’s mission, provide the framework for your organization’s culture, and establish its expectations for individual members of its staff. This course addresses key ingredients to policy and procedure development that accounts for survivor safety and accessibility. In addition, a few policies will be outlined that are critical to providing accessible services that account for survivor wellbeing in your organizations. Together these contribute to a culture and framework for effectively serving people with disabilities and Deaf people who have experienced violence and abuse.

This course includes four lessons:

  1. Policies: The Fundamentals
  2. Creating Procedures to Support Your Policies
  3. Policy Considerations for Survivor Advocacy Organizations
  4. Policy Considerations for Disability Organizations

Course Content

a yellow binder with the word policies written on it. A pen is in front of the binder on top of a paper
Policies: The Fundamentals
Course not enrolled
a chalk board with procedure written at top and lines with numbers 1through 4 below
Creating Procedures to Support Your Policies
Course not enrolled
a blue book with guardianship written on the cover in red. A black pen to the right of the book. Partial image of eyeglasses.
Policy Considerations for Survivor Advocacy Organizations
Course not enrolled
Confidentiality written over a stack of papers
Policy Considerations for Disability Organizations
Course not enrolled
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